Delivery
Shipping Information
We ship worldwide with free standard shipping on every order.
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Delivery Time
Due to high demand, orders may take between 2-4 weeks to arrive. We ship worldwide from our Hong Kong warehouse.
Free Shipping
We offer free standard shipping on all orders. No minimum purchase required.
Order Not Received
If you don't receive your order within 30 days after shipping, you are eligible for a full refund. Contact us at support@luxen.com.
Have questions about your shipment? Email us at support@luxen.com