Privacy Policy

Luxen is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.

Information We Collect

When you place an order, we collect your name, email address, shipping address, and payment information. We also collect browsing data such as your IP address, browser type, and pages visited to improve your experience.

How We Use Your Information

We use your information to process orders, send order confirmations and shipping updates, respond to customer service requests, and improve our website and products. We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are processed through secure, encrypted channels.

Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookies through your browser settings.

Contact Us

If you have questions about this privacy policy, contact us at support@luxen.com.